General Practitioners and Practice Managers

Training Resource

A selection of recommended training videos, presentations, factsheets, guidance and information

Report 17: Clinical characteristics and predictors of outcomes of hospitalised patients with COVID-19 in a London NHS Trust: a retrospective cohort study

What is it about? A retrospective cohort study report from Imperial College on the clinical characteristics and predicators of outcomes of hospitalised patients with Covid-19 in a London NHS Trust.

Who is it for? For all Healthcare staff.

 

Why you should use it? This guide is important to the national response to this pandemic and emerging evidence suggests ethnic minorities might be disproportionately affected. This describes the characteristics and outcomes of patients hospitalised for Covid-19 in three large London hospitals with a multi-ethnic catchment population.

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Leading Virtual Meetings – Top Tips

What is it about? Leading virtually can seem challenging, but a few basic technical and human skills will help you to engage with colleagues and ensure your virtual meetings are productive. Here are some hints and tips on working virtually adapted from Zoom and from the research of Ghislaine Caulat (2012).

Who is it for? This information resource is for all health and care personnel, this will be particularly useful for leaders and managers.

 

Why you should use it? For tips on small meetings, large meetings, the human things and active listening.

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Leading Through Covid-19

What is it about? These pages provide support to health and care leaders, whether you are working in the NHS, social care, public health or the voluntary and independent sector.

Who is it for? For health & social care leaders, managers and employers.

 

Why you should use it? The health and care system in the United Kingdom is facing a huge challenge, placing enormous pressure on health and care staff with unprecedented demands on leaders, wherever they work. A scenario-based communication script training resource. It covers topics relating to screening, preferencing, triaging and admitting patients.

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Covid-19 Toolkit for GPs and Practices

What is it about? Comprehensive guidance for GPs, partners and practice managers to manage employment and contractual issues and service provision during the Coronavirus pandemic.

Who is it for? For GPs, partners and practice managers.

 

Why you should use it? This guide should be read in conjunction with guidance from NHS England and other organisations, RCGP and the GMC. It can also be read alongside our other COVID-19 guidance below. As a practice, how to manage your staff, hub working, prescriptions and funding. As a staff member, your entitlements with annual leave, managing home visits and if you're indemnified. A resource for how to manage your practice during the Coronavirus pandemic.

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Individual Coaching Support for Primary Care Staff

What is it about? Helping you manage your own health and wellbeing whilst looking after others.

Who is it for? The clinical and non-clinical Primary Care workforce.

 

Why you should use it? You can access resources with advice and guidance, as well as personal coaching. Develop new skills and discover new ways to improve your experience of work with short 10- to 20-minute guides developed by experts for everyone in the health and care workforce.

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Remote Access Update - Setting up Hardware VPN

What is it about? A step-by-step information page on how to set up a Hardware VPN.

Who is it for? For all General Practitioners and Practice Managers.

 

Why you should use it? This information page is part of a complete guide on Remote Access implementation that shows you how to implement your remote access IT solution. A simple to follow instruction page that explains how to install a hardware VPN.

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Remote Access Update - Setting up Software VPN

What is it about? A step-by-step information page on how to set up a software VPN.

Who is it for? For all General Practitioners and Practice Managers.

 

Why you should use it? This information page is part of a complete guide on Remote Access implementation that shows you how to implement your remote access IT solution. A simple to follow instruction page that explains how to install a software VPN.

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Remote Access Update - Installing EMIS

What is it about? A step-by-step information page on how to install EMIS.

Who is it for? For all General Practitioners and Practice Managers.

 

Why you should use it? This information page is part of a complete guide on Remote Access implementation that shows you how to implement your remote access IT solution. A simple to follow instruction page that explains how to install EMIS.

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Remote Access Update - How To Install SmartCard Software

What is it about? A step-by-step information page on how to set up a SmartCard software.

Who is it for? For all General Practitioners and Practice Managers.

 

Why you should use it? This information page is part of a complete guide on Remote Access implementation that shows you how to implement your remote access IT solution. A simple to follow instruction page that explains how to install a SmartCard software.

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Remote Access Update - Microsoft Teams

What is it about? A step-by-step information page on how to set up Microsoft Teams.

Who is it for? For all General Practitioners and Practice Managers.

 

Why you should use it? This information page is part of a complete guide on Remote Access implementation that shows you how to implement your remote access IT solution. A simple to follow instruction page that explains how to install Microsoft Teams.

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Remote Consulting – A Survival Guide

What is it about? A Covid-19 webinar that explains how to set up primary care remote consultations.

Who is it for? For all General Practitioners and Practice Managers.

 

Why you should use it? This information page is part of a complete guide on Remote Access implementation that shows you how to implement your remote access IT solution. A link to a webinar that explains how to set up your remote consultation in response to managing the impact of Covid-19 on service delivery.

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Remote Access Update – AccuRx Learning Webinar

What is it about? A Covid-19 focussed webinar that explains the functionality of AccuRx.

Who is it for? For all General Practitioners and Practice Managers.

 

Why you should use it? This information page is part of a complete guide on Remote Access implementation that shows you how to implement your remote access IT solution. In this webinar you will learn all you need to know about AccuRx and its functionality.

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Remote Access Update - Code Video Consultations

What is it about? A webinar that explains how to code consultations.

Who is it for? For all General Practitioners and Practice Managers.

 

Why you should use it? This information page is part of a complete guide on Remote Access implementation that shows you how to implement your remote access IT solution. The focus of this webinar is to show you how to code consultations as video consultations in EMIS.

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Online Consultations in General Practice

What is it about? A paper published by the Royal College of General Practitioners (RCGP) on how GPs can implement an online service.

Who is it for? For all General Practitioners and Practice Managers.

 

Why you should use it? Provides your organisation with the information necessary to know how to implement an online service. The focus of this paper is about online services which support planned or actual consultations between patients and GP.

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Investigation & Management of Covid-19 Cases

What is it about? An official guidance published by the government on how to investigate and manage Covid-19 cases.

Who is it for? For medical personnel.

 

Why you should use it? Ensures you and your team are well informed and understand the procedure for investigating and managing Covid-19 cases. The guidance explains the procedure for investigating and initial clinical management of Covid-19 cases.

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Covid-19 Best Practice

What is it about? An Covid-19 best practice information page published by BMJ.

Who is it for? For medical personnel.

 

Why you should use it? A useful reference information page that enables you and your team to stay up to date with issues relating to Covid-19. A global best practice Covid-19 up to date information page. The website is regularly updated with emerging development and information relating to Covid-19.

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Click HERE to access

Oxford Covid-19 Evidence Service

What is it about? The Centre for Evidence-Based Medicine (CEBM) and the University of Oxford have published this online Covid-19 information page.

Who is it for? For all medical personnel.

 

Why you should use it? Provides current Covid-19 evidence-based information for you and your team. CEBM has committed its skills and expertise in evidence synthesis and dissemination to the effort against the current COVID-19 pandemic.

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Comparing Stability of CoV-1 and CoV-2 on Surfaces

What is it about? A Covid-19 medical journal published by the New England Journal of Medicine.

Who is it for? For all medical personnel.

 

Why you should use it? Provides current information on aerosol and surface stability of SARS-CoV-2 as compared with SARS-CoV-1. This journal evaluates the stability of SARSCoV-2 and SARS-CoV-1 in aerosols and on various surfaces and estimated their decay rates using a Bayesian regression model.

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Covid-19 Clinical Characteristics

What is it about? A medical study journal focusing on Covid19 clinical characteristics. Published by Wiley online library.

Who is it for? For all medical personnel.

 

Why you should use it? Provides clinical data of COVID‐19 patients from December 2019 to February 2020, and explains the discharge rate and fatality rate with a single‐arm meta‐analysis. The journal focuses on COVID‐19 patients' clinical characteristics, discharge rate, and fatality rate of meta‐analysis.

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Managing Patients with Chronic Respiratory Symptoms

What is it about? A Royal College of General Practitioners (RCGP) e-learning module on managing patients with chronic respiratory symptoms during a pandemic.

Who is it for? For all primary care personnel.

 

Why you should use it? This short 15 minutes module advises members of the primary care team on the remote management of patients with respiratory problems in the community. A standard procedure in enabling primary care teams to effectively manage patients with chronic respiratory symptoms.

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Hot Topics - Telephone Triage & Video Consultations

What is it about? A webinar produced by NB Medical on telephone triage and video consulting.

Who is it for? For all medical personnel.

 

Why you should use it? This webinar is a refresher course and identified as one of the hot topic subject area of learning in the current Covid-19 pandemic. This webinar will help you to refresh your telephone triage skills, safely consult remotely and explain how to safety net well.

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Covid-19 Coding in Primary Care

What is it about? The Royal College of General Practitioners (RCGP) have published this information factsheet to provide coding advice to all staff.

Who is it for? For staff working in primary care.

 

Why you should use it? This is an official document produced by RCGP, the statutory body for General Practitioners. This information factsheet provides personnel working in primary care with Covid-19 coding advice.

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Video Consultation Information for GPs

What is it about? A research document (published by University of Oxford) on video consultation services.

Who is it for? For all General Practitioners and Practice Managers.

 

Why you should use it? The research paper has been published to enable GP practices introduce the video consultations as a matter of urgency to reduce risk of contagion. The document provides GPs with an understanding of how the video consultation service can be implemented as an alternative service during the Covid-19 pandemic period.

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Remote Access Update – RCGP eLearning

What is it about? A draft paper produced by RCGP in response to request for information on online access.

Who is it for? For all General Practitioners and Practice Managers.

 

Why you should use it? Learn what’s on offer and options available. A tool to enable decision making on an appropriate remote access for your organisation. This is a work in progress document detailing various remote access options.

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Guidance on Workload Prioritisation During Covid-19

What is it about? A Royal College of General Practitioners (RCGP) Guidance on workload prioritisation during COVID-19.

Who is it for? For all primary care clinicians.

 

Why you should use it? The guidance provides important information on how to stratify workload to ensure continued care for Covid-19 and non Covid-19 patients. This guidance has been developed for clinicians working in general practice in the UK.

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Recruiting & Managing NHS Volunteers

What is it about? A guidance produced by the NHS on how to recruit and manage NHS volunteers effectively.

Who is it for? For all NHS providers working with or looking to work with volunteers.

 

Why you should use it? This guidance will enable you develop the right framework to support quality volunteering that makes an impact. This guidance offers information for NHS providers to support the strategic ambition to develop volunteering in the NHS.

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Cancer Care & Difficult Conversations Webinar

What is it about? This podcast from Tower Hamlets CEPN details the current changes in patients’ pathways to care in the cancer treatment centres and provides guidance for GPs.

Who is it for? For all GPs and GP employers seeking guidance on changes to cancer treatment pathways.

 

Why you should use it? GPs can seek guidance on common issues faced by cancer patients during this crisis. Changes to cancer treatment pathways are explained, as well as pathways and clinical or communication issues faced by GPs are explored.

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Asthma & Covid-19

What is it about? GINA (Global Initiative for Asthma) have published the new international GINA asthma guidance.

Who is it for? For GPs and GPNs who may have to refer children with asthma to other services.

 

Why you should use it? There are delays in sending very sick children (other than COVID-19) to hospital. This provides guidance as children with persisting uncontrolled asthma should be referred /discussed with a paediatrician.

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14Fish Covid-19 E-Learning Programme & Telephone Triage

What is it about? Dr Mark Coombe has produced two new videos on Covid-19 including one on telephone triage.

Who is it for? This is useful for GPs and practice staff.

 

Why you should use it? These modules will guide your set up of telephone triage during the current Covid-19 pandemic. These modules are free resources in their GP Library.

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Managing Covid-19 in Primary Care from Future Learn

What is it about? COVID-19 is having unprecedented effects on healthcare systems around the world. As a healthcare professional, it’s important to know how to respond safely and effectively.

Who is it for? Healthcare clinicians, particularly GPs and GPNs.

 

Why you should use it? You’ll learn how to complete a safe assessment of suspected COVID-19 cases and discover the best protocol to protect yourself and others. On this course, led by experts at St George’s University of London, you’ll explore the epidemiology, clinical symptoms and signs, and current management of COVID-19 and follow the evolving situation in the UK.

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PPE Update

What is it about? A Government webpage with resources on updates regarding Personal Protective Equipment.

Who is it for? This is for all frontline staff, NHS workers, volunteers and employers.

 

Why you should use it? Staff can stay up-to-date with information on PPE availability and proper usage, and employers can utilise resources to advise staff. Guidance on infection prevention and control for COVID-19. Sustained community transmission is occurring across the UK.

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Telephone Consultations Top Tips

What is it about? This podcast and accompanying text document provide a set of top tips for providing excellent telephone consultations to patients.

Who is it for? For GPs and GPNs.

 

Why you should use it? In the current situation, in primary care you are consulting more over the telephone than ever before. These tips will help enhance the way that you consult with your patients over the telephone.

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Guidance for parents on seeking advice for non-Covid illnesses or injuries in children

What is it about? This is an accessible guide on where to refer children with non-Covid related illnesses or injuries.

Who is it for? To provide guidance and advice to parents.

 

Why you should use it? This is useful to advise parents and patients and on gaining guidance on how/where children should be referred while we are being advised to stay at home. This guidance was produced by primary and secondary care clinicians from BARTS & ELHCP.

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Providing Video Consultations

What is it about? A video guide with accompanying slides on telepsychiatry i.e. video consultations.

Who is it for? This guidance is for all healthcare practitioners.

 

Why you should use it? This video provides an in-depth insight into telepsychiatry using evidence, tips, policies & scenarios. Advice on improving Video Consulation skills from Ahmad Allam, Fellow of Medical Education and Natasha Howard, Library Manager at NELFT.

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Support programme for GP practices increases referrals for domestic abuse

What is it about? A support programme for GPs with guidance on the increased referalls for domestic abuse.

Who is it for? This guidance is for General Practitioners.

 

Why you should use it? The research shows that the right interventions, IRIS can help doctors and nurses ensure that women access the assistance and support they need. This is especially important given that reported cases of domestic abuse have risen since the start of the coronavirus pandemic.

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RVA Survive and Thrive: Join a Doctors Mess during Covid-19

What is it about? A group of compassionate and positive medical coaches leading workshops on Zoom every Tuesday at 3.30pm - 4.30pm and Thursday 6.30pm – 7.30pm. You just need a link to Zoom. It’s free, encrypted and available on your smart-phone or computer.

Who is it for? This is for General Practitioners.

 

Why you should use it? If you would you like to:

- Talk, share, offload,

- Enhance your wellbeing,

- Keep your energy and motivation,

- Maintain your work-life balance,

- Give yourself space to plan and prioritise

Email contactdoctorsmess@gmail.com with your GMC number, name and email to be linked to this completely confidential meeting place.

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Email contactdoctorsmess@gmail.com with your GMC number to access