Health and Care Practitioners and Employers
Training Resource
A selection of recommended training videos, presentations, factsheets, guidance and information
Education for Health
What is it about? Education for Health resource with information on the impact of Covid-19 on learning and training in healthcare settings.
Who is it for? Healthcare trainees and medical students.
Why you should use it? To access up-to-date information and contacts from who you can gain further guidance. Regular updates and guidance for medical students and healthcare trainees.
Resources for Health & Social Care Staff in Care Home Settings
What is it about? A compilation of useful resources for Care Home staff during Covid-19.
Who is it for? These learning resources are provided for health and care staff working in residential care settings.
Why you should use it? This is a starting point and in the workplace you will receive further training and support, be able to practice skills and gain confidence and competence. Accessible information to build a foundation of knowledge on working in a care home during Covid-19.
Ethnicity & Covid-19
What is it about? A video webinar from Horizons NHS bringing Primary Care practitioners information on the impact of Covid-19 on BAME communities.
Who is it for? The Primary Care Workforce.
Why you should use it? This session discusses the acknowledgement of the disproportionate level of infection and death for BAME communities, and considers urgent actions to be taken. This contains practical information for supporting staff, and encourages engagement from managers to discuss this topic.
Free COVID-19 e-learning for Nurses, Midwives and AHPs
What is it about? Health Education England e-Learning for Healthcare (HEE e-LfH) has recently added additional learning pathways for nurses, midwives and AHPs to an elearning programme designed to help the health and care workforce respond to the Covid-19 pandemic.
Who is it for? Nurses, Midwives and AHPs.
Why you should use it? The programme includes specific learning pathways for the following groups: Registered nurses and AHPs deployed from a different clinical specialty, Returning nurses, Newly registered nurses and AHPs, or students opting into a revised programme structure, Internationally trained nurses awaiting UK registration, Independent sector nurses supporting the NHS, Returning midwives, Physical skills for nurses and AHPs working in mental health, learning disability and autism.
COVID-19: how to work safely in domiciliary care in England
What is it about? A resource for those working in domiciliary care providing information on the use of personal protective equipment (PPE).
Who is it for? This resource is primarily for care workers and providers delivering care in the following settings: visiting home care, extra care housing and live-in home care.
Why you should use it? Although the video is titled as being for workers in care homes, the content is just as relevant for home care. Please note that this guidance is of a general nature and that an employer should consider the specific conditions of each individual place of work and comply with all applicable legislation, including the Health and Safety at Work etc. Act 1974. It provides guidance on the use of personal protective equipment during sustained COVID-19 transmission in the UK, and explains how guidance applies to the home care (domiciliary care) setting.
Covid-19 Testing: Privacy Information
What is it about? Govt guidance in regard to privacy notices on COVID-19 virus testing for critical workers and their household members who are self-isolating because they're showing symptoms.
Who is it for? This guidance is for all Covid-19 health and care personnel.
Why you should use it? This guidance will enable you and your team to understand how personal data is collected and used in regards to Covid-19 testing. This sets out how an individual’s personal data is collected and used when participating in the testing programme, as well as further information about the programme itself.
Leading Virtual Meetings – Top Tips
What is it about? Leading virtually can seem challenging, but a few basic technical and human skills will help you to engage with colleagues and ensure your virtual meetings are productive. Here are some hints and tips on working virtually adapted from Zoom and from the research of Ghislaine Caulat (2012).
Who is it for? This information resource is for all health and care personnel, this will be particularly useful for leaders and managers.
Why you should use it? For tips on small meetings, large meetings, the human things and active listening.
Leading Through Covid-19
What is it about? These pages provide support to health and care leaders, whether you are working in the NHS, social care, public health or the voluntary and independent sector.
Who is it for? For health & social care leaders, managers and employers.
Why you should use it? The health and care system in the United Kingdom is facing a huge challenge, placing enormous pressure on health and care staff with unprecedented demands on leaders, wherever they work. A scenario-based communication script training resource. It covers topics relating to screening, preferencing, triaging and admitting patients.
Individual Coaching Support for Primary Care Staff
What is it about? Helping you manage your own health and wellbeing whilst looking after others.
Who is it for? The clinical and non-clinical Primary Care workforce.
Why you should use it? You can access resources with advice and guidance, as well as personal coaching. Develop new skills and discover new ways to improve your experience of work with short 10- to 20-minute guides developed by experts for everyone in the health and care workforce.
Covid-19 Advice for Social Care
What is it about? Government guidance and advice for councils and care providers during this period of sustained transmission of Covid-19.
Who is it for? For councils and care providers, including residential care, supported living and home care guidance.
Why you should use it? To access up-to-date information on vulnerable people and social distancing, working safely in care homes and more. Advice for councils and care providers as the government works to delay the spread of COVID-19.
Introduction to Domestic & Sexual Violence Awareness During Covid-19 Webinar
What is it about? Training and information webinar for what you can do to support the safety of someone and signpost to the right services.
Who is it for? All health & social care workers, particularly GPs, Nurses, other primary care clinicians and Social Prescribers.
Why you should use it? The webinar will provide advice and host a Q&A session to best enable you to support others’ safety.
Webinar on Children & Young People Update
What is it about? Tower Hamlets CEPN bring you a webinar on safeguarding children and carrying out effective assessments during Covid-19.
Who is it for? This information resource is for all health and care personnel working with children.
Why you should use it? To gain guidance on carrying out assessments remotely and providing safeguarding to children and young people. Information on assessing children remotely and F2F, integrated working, mental health, medically vulnerable children and safeguarding.
Skills for Health Covid-19 Course
What is it about? Skills for Health and Skills for Justice have produced this free online Covid-19 Awareness Course.
Who is it for? This free online COVID-19 resource is delivered via Skills for Health for those working in the public sector, particularly key workers.
Why you should use it? Ensures you and your team are well informed to recognise and prevent the spread of the virus over the coming weeks and months. You will learn all about COVID-19 (Coronavirus) symptoms, infection prevention, investigation, guidance and support.
Covid-19 – The Government Response
What is it about? Link to the official Government guidance and information on Covid-19.
Who is it for? This Covid-19 information webpage is for all health and care personnel.
Why you should use it? The information is updated regularly with Covid-19 emerging issues and news. A good source to keep up to date.
When to use a surgical face mask or FFP3 Respirator
What is it about? A guidance produced by Public Health England on how to assess when to use a surgical face mask or FFP3 respirator.
Who is it for? This guidance is for all Covid-19 health and care personnel.
Why you should use it? This guidance will enable you and your team assess and determine the appropriate personal protective equipment (PPE) to use, and to assess risk posed and where the appropriate personal protective equipment (PPE) can minimise risk.
DBS Covid-19 Safeguarding FAQ
What is it about? The DBS service have produced a frequently asked questions (FAQ) information page on safeguarding during the Covid-19 pandemic period.
Who is it for? For organisations and individuals supporting the Covid-19 pandemic period.
Why you should use it? The official Government website providing organisations and individuals with DBS Covid-19 safeguarding information. The information page provides FAQ safeguarding information to organisations and individuals supporting the Covid-19 pandemic period.
H&S ePROTECT Respiratory Infections
What is it about? Skills for Health has made accessible this course provided by the World Health Organisation (WHO). The learning package consists of videos and downloadable presentations.
Who is it for? This is a global accessible resource for health and care personnel, volunteers and communities affected by Covid-19.
Why you should use it? It will enable all personnel responding to outbreaks of Acute Respiratory Infections (ARIs) to have the basic knowledge and skills to mount an effective response. You will understand what ARIs are, how they are transmitted, how to assess the risk of infection and to understand basic hygiene measures to protect yourself.
Covid-19 Infection and Control
What is it about? A government produced guidance for Covid-19 infection prevention and control in healthcare settings.
Who is it for? This guidance is for all health and care personnel.
Why you should use it? The guidance has been produced based on the best evidence available from previous pandemic. The document outlines the infection prevention and control advice for healthcare workers involved in caring for Covid-19 patients.
Covid-19 Communication Scripts Playbook
What is it about? A useful Covid-19 global communication training resource produced by Vital Talk (a US-based organisation).
Who is it for? For all Covid-19 staff and volunteers working in the health and care sector.
Why you should use it? A very useful playbook to provide some practical advice on how to provide support to patients and talk about some difficult topics related to Covid-19. A scenario-based communication script training resource. It covers topics relating to screening, preferencing, triaging and admitting patients.
Health, Safety & Wellbeing
What is it about? This information page has been developed by NHS Employers, which is part of the NHS Confederation.
Who is it for? This information resource is for all health and care personnel.
Why you should use it? The information page provides a lot of useful information that will address staff’s Covid-19 concerns relating to health, safety and wellbeing. A useful resource for NHS staff in understanding how to preserve and protect their health, safety and wellbeing as they respond to the COVID-19 outbreak.
HEE Statutory & Mandatory Training (SMT)
What is it about? Access to Health Education England’s (HEE) list of statutory and mandatory training for health and care personnel.
Who is it for? The courses are for all health and care personnel.
Why you should use it? Provides you with the tools to ensure implementation of workforce development in line with HEE’s statutory and mandatory training standard. Access to the full catalogue of online training course for SMT.
Community Action Response: Covid-19
What is it about? A Covid-19 project by Eden Project Communities, launched with various partners and funded by The National Lottery Community Fund.
Who is it for? For organisations and volunteers supporting the Covid-19 pandemic period.
Why you should use it? A very useful project to link into in supporting communities, and particularly vulnerable and isolated people during the Covid-19 crisis. The project will focus on working with organisations and volunteers to take steps that will help support communities during the worst impacts of Covid-19.
Supporting Informal Carers
What is it about? A factsheet providing a working list of things to consider in supporting informal carers (family and friends who support patients in an unpaid role) impacted by COVID-19.
Who is it for? This factsheet is for all health and care personnel.
Why you should use it? The factsheet provides a practical action based resource on how you and your team can effectively work with and support informal carers. A detailed breakdown of Carers concerns, how to provide care to Covid-19 patients, and overview of how to support bereaved carers.
H&S – General Public Stay Safe Advice
What is it about? A clear set of instructions and information from NHS on how to stay safe and effectively follow the government’s Covid19 advice.
Who is it for? This guidance can be used by Covid-19 staff and volunteers working with the general public in supporting them to be informed and stay safe.
Why you should use it? The guidance is a good reference tool in ensuring a consistent NHS standard is maintained and in supporting the general public to stay safe and informed. The guidance creates awareness and informs you and the general public on how to stay safe and effectively respond to the Covid-19 pandemic.
H&S – How To Wash Your Hands
What is it about? A short video produced by NHS, providing step by step instructions on how you can stay safe by following the Covid-19 guidance on washing your hands.
Who is it for? This factsheet is for health and care personnel.
Why you should use it? This videos provides you and your team with clarity on how to stay safe by ensuring hands are washed in line with recommended medical safety standards. A simple and effective video presentation that provides medical personnel and volunteers with clarity on steps required to stay safe by washing your hands.
H&S - Donning of Personal Protective Equipment (PPE)
What is it about? A short step by step video produced by Public Health England (PHE), illustrating how to put on Personal Protective Equipment (PPE).
Who is it for? This guidance and reference document can be used by Covid-19 health and care personnel.
Why you should use it? This guidance outlines infection control for healthcare providers assessing possible cases of Covid-19. This video shows how to safely don (put on) the Personal Protective Equipment (PPE) for Aerosol Generating Procedures (AGPs) specific to Covid-19.
H&S - Removal & disposal of Personal Protective Equipment (PPE)
What is it about? A short video produced by Public Health England (PHE), illustrating how to remove and safely dispose of Personal Protective Equipment (PPE).
Who is it for? This guidance and reference document can be used by Covid-19 health and care personnel.
Why you should use it? This guidance outlines infection control for healthcare providers assessing possible cases of Covid-19. This video shows how to safely doff (or remove) the Personal Protective Equipment (PPE) for Aerosol Generating Procedures (AGPs), specific to Covid-19.
Advice for Volunteer Co-ordinators
What is it about? A Short video produced by Cumbria CVS for those who have the job role of co-ordinating volunteers.
Who is it for? This video is for all paid and unpaid coordinators overseeing the work of volunteers.
Why you should use it? A quick and useful video resource to supplement training for your Covid-19 volunteer co-ordinators. The video provides useful tips to volunteer co-ordinators on what to consider when working with and managing volunteers.
Volunteers & Insurance
What is it about? This website provides motor and home insurance information and guidance for those looking to volunteer.
Who is it for? For organisations working with volunteers and for those volunteering during the Covid-19 pandemic period.
Why you should use it? This is the official website for the Association of British Insurance. A resource to signpost volunteers to for Covid-19 updates on insurance cover. Provides information and reassurance to volunteers on insurance cover during the Covid-19 pandemic period.
Volunteers & DBS Checks
What is it about? The official Government website explaining the changes to DBS checks during the Covid-19 pandemic period.
Who is it for? For organisations working with volunteers and for those volunteering during the Covid-19 pandemic period.
Why you should use it? The official Government website for revised process for DBS checks. A resource to signpost Covid-19 volunteers to access. Provides information on changes made by the Government to enable easy processing of DBS checks during the Covid-19 pandemic period.
Public Health Volunteer Training
What is it about? Community Prepared organisation has put together this useful training resource for Covid-19 support organisations and volunteers.
Who is it for? For organisations working with volunteers and for those volunteering during the Covid-19 pandemic period.
Why you should use it? A highly recommended and useful resource to inform and train organisations and individuals providing Covid-19 support services. The training resource provides organisations and volunteers with training on emergencies and their role during pandemics.
Volunteering in General Practice
What is it about? A useful downloadable information resource for organisations working with or interested in working with volunteers.
Who is it for? For all health, social care and wellbeing organisations working with or looking to work with volunteers.
Why you should use it? This PDF information resource provides an adaptable framework that General Practice can implement in setting up and managing volunteers. The information includes case studies, approaches to volunteering and provides various practical examples to learn how to manage volunteering in General Practice.
Recruiting & Managing NHS Volunteers
What is it about? A guidance produced by the NHS on how to recruit and manage NHS volunteers effectively.
Who is it for? For all NHS providers working with or looking to work with volunteers.
Why you should use it? This guidance will enable you develop the right framework to support quality volunteering that makes an impact. This guidance offers information for NHS providers to support the strategic ambition to develop volunteering in the NHS.
Volunteer Handbook
What is it about? A volunteer handbook published by Shrewsbury & Telford Hospital.
Who is it for? For all NHS providers working with or looking to work with volunteers.
Why you should use it? The handbook will answer common questions and contains guidance about volunteering within a Trust. A useful reference tool for NHS providers looking to support volunteers or produce their own handbook.
Cancer Care & Difficult Conversations Webinar
What is it about? This podcast from Tower Hamlets CEPN details the current changes in patients’ pathways to care in the cancer treatment centres and provides guidance for GPs.
Who is it for? For all GPs and GP employers seeking guidance on changes to cancer treatment pathways.
Why you should use it? GPs can seek guidance on common issues faced by cancer patients during this crisis. Changes to cancer treatment pathways are explained, as well as pathways and clinical or communication issues faced by GPs are explored.
Asthma & Covid-19
What is it about? GINA (Global Initiative for Asthma) have published the new international GINA asthma guidance.
Who is it for? For GPs and GPNs who may have to refer children with asthma to other services.
Why you should use it? There are delays in sending very sick children (other than COVID-19) to hospital. This provides guidance as children with persisting uncontrolled asthma should be referred /discussed with a paediatrician.
Difficult Conversations about DNAR
What is it about? A video from Tower Hamlets CEPN which provides guidance for healthcare professionals on DNAR (Do Not Attempt Resuscitation) Orders.
Who is it for? Care home workers in particular, as well as other health and care staff.
Why you should use it? This video provides guidance on how to sensitively deal with conversations surrounding difficult topics. Advice on Advanced Care Planning, CMC and DNR around the Covid-19 crisis, with particular focus on providing information for care homes.
Discharge to Care Homes
What is it about? This national webinar covers the COVID 19 Hospital Discharge Service guidance (published 19th March 2020). This guidance focuses on the care of non Covid positive people.
Who is it for? This guidance is for health and care practitioners, particularly those working in care homes or involved in the commissioning of care homes.
Why you should use it? This looks at supporting local systems to move care out of hospitals and into care homes during the Covid-19 crisis. The discussion covers hospital discharge, finance and funding flows, local government association perspective, care homes and hospices and end of life care.
14Fish Covid-19 E-Learning Programme & Telephone Triage
What is it about? Dr Mark Coombe has produced two new videos on Covid-19 including one on telephone triage.
Who is it for? This is useful for GPs and practice staff.
Why you should use it? These modules will guide your set up of telephone triage during the current Covid-19 pandemic. These modules are free resources in their GP Library.
Managing Covid-19 in Primary Care from Future Learn
What is it about? COVID-19 is having unprecedented effects on healthcare systems around the world. As a healthcare professional, it’s important to know how to respond safely and effectively.
Who is it for? Healthcare clinicians, particularly GPs and GPNs.
Why you should use it? You’ll learn how to complete a safe assessment of suspected COVID-19 cases and discover the best protocol to protect yourself and others. On this course, led by experts at St George’s University of London, you’ll explore the epidemiology, clinical symptoms and signs, and current management of COVID-19 and follow the evolving situation in the UK.
PPE Update
What is it about? A Government webpage with resources on updates regarding Personal Protective Equipment.
Who is it for? This is for all frontline staff, NHS workers, volunteers and employers.
Why you should use it? Staff can stay up-to-date with information on PPE availability and proper usage, and employers can utilise resources to advise staff. Guidance on infection prevention and control for COVID-19. Sustained community transmission is occurring across the UK.
Guidance for employers and businesses on Covid-19
What is it about? This guidance will assist employers, businesses and their staff in operating safely during coronavirus (COVID-19).
Who is it for? This is useful for employers.
Why you should use it? This resource from PHE includes information on social distancing, hygiene, cleanliness, staff sickness advice and staying at home. This is a summary of advice for employers and businesses in England to follow to protect their workforce and customers, whilst continuing to trade.
Telephone Consultations Top Tips
What is it about? This podcast and accompanying text document provide a set of top tips for providing excellent telephone consultations to patients.
Who is it for? For GPs and GPNs.
Why you should use it? In the current situation, in primary care you are consulting more over the telephone than ever before. These tips will help enhance the way that you consult with your patients over the telephone.
EoLC Guidance for Carers
What is it about? This is a list of various resources useful for those providing End of Life Care at this time.
Who is it for? This guidance is for care practitioners working in care homes or involved in the commissioning of care homes.
Why you should use it? To build on skills for providing care in the community. Information on PPE, EoLC, Advanced Care Planning, and support for you as a care worker.
Guidance for parents on seeking advice for non-Covid illnesses or injuries in children
What is it about? This is an accessible guide on where to refer children with non-Covid related illnesses or injuries.
Who is it for? To provide guidance and advice to parents.
Why you should use it? This is useful to advise parents and patients and on gaining guidance on how/where children should be referred while we are being advised to stay at home. This guidance was produced by primary and secondary care clinicians from BARTS & ELHCP.
Providing Video Consultations
What is it about? A video guide with accompanying slides on telepsychiatry i.e. video consultations.
Who is it for? This guidance is for all healthcare practitioners.
Why you should use it? This video provides an in-depth insight into telepsychiatry using evidence, tips, policies & scenarios. Advice on improving Video Consulation skills from Ahmad Allam, Fellow of Medical Education and Natasha Howard, Library Manager at NELFT.
Covid-19 Essential Training
What is it about? A resource from Skills for Care with links to essential Covid-19 related training.
Who is it for? This resource is for health and care personnel.
Why you should use it? The impact of COVID-19 has created an extremely challenging time for the health and social care workforce. Skills for Care have identified training that remains a priority during this period to ensure there is a skilled and competent workforce.
London Care and Support Forum - Social Care Resources
What is it about? The London Care and Support Forum is a grouping of people and organisations involved in the provision of social care, personal support and health services across the Capital.
Who is it for? This resource is for health and care personnel.
Why you should use it? Guidance for Care Homes, the CQC, PPE and more.
Covid-19 Guidance: Support for Care Homes
What is it about? The Care Homes Support Package will provide more information and guidance for Care Homes. It sets out the support package to keep care homes safe during the coronavirus pandemic.
Who is it for? This resource is for Care Home staff and managers.
Why you should use it? Various documents, reports and guidance to keep you up-to-date with Government issured advice for Care Homes related to Covid-19.
Free event: Covid19 Lessons from The Science, Medicine, People and Technology
What is it about? A free event which colleague Gill Rogers has helped to organise, and comes highly recommended by one of our Primary Care Deans who has participated in previous sessions.
Who is it for? This resource is for health and care practitioners.
Why you should use it? A webinar taking place on 2 June, which will be available to view afterwards. It discusses lessons learned from Covid-19.
Skills for Health: Certified Covid-19 Training
What is it about? Since the launch of Skills for Health's free COVID-19 Awareness Course on March 25, 2020, they have recognised the to build on their initial rapid solution, which allowed staff to access this vital training at pace, and on the move. Skills for Health are now able to provide a version of the course with a Certificate of Completion to evidence this invaluable training. This certificated version of the course, which also includes further updates in line with the most recent government guidance, can be now be accessed via the Skills Platform for a small nominal fee of £2.00.
Who is it for? This resource is for health and care practitioners.
Why you should use it? Discover this mobile-first learning today, for a secure cloud-based training experience, accessible anytime and on any device, for the essential skills you and your workforce need to support you through these challenging times.
Click HERE to access
Queen's Nursing Institute - Supporting Carers online resources
What is it about? Queen's Nursing Institute's (QNI) have developed new online resources to support community nurses and nursing students who work with carers.
Who is it for? This resource is for district nurses, GPNs, and school nurses.
Why you should use it? To access a free-access Interactivity Tool designed for nursing students is also now available for tutors to use in a classroom setting or for students working individually. The tool uses the QNI’s online learning resources and includes questions, video clips, patient scenarios and case studies.
Dedicated App for Social Workers
What is it about? A new dedicated app for the adult social care workforce in England has been launched to support staff through the coronavirus (COVID-19) pandemic.
Who is it for? This resource is for social workers.
Why you should use it? Care workers will get access to guidance, learning resources, discounts and other support all in one place. Support will be offered on mental health and wellbeing through toolkits and resources. The Care Workforce app will unite 1.5 million care workers across more than 18,000 care providers.
Paediatrics for Primary Care (and anyone else)
What is it about? An article explaining hyper-inflammatory syndrome and how to recognise it.
Who is it for? This resource is for paediatrics.
Why you should use it? At the same time that we are seeing increasing evidence that COVID-19 is less common, less severe and less infectious in children, evidence is emerging of a new phenomenon that seems to be related to COVID-19 infection in children: hyper-inflammatory syndrome.
The Power of Practice Nursing – The Future of General Practice Nursing in London
What is it about? An article on the future of General Practice Nursing in London.
Who is it for? This resource is for GPNs.
Why you should use it? General Practice Nurses (GPNs) occupy a unique place in primary care and offer unique strengths, supporting patients throughout their lives and naturally linking with community care, mental health and of course GPs themselves.
